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What should I do if I have trouble selling my skins?

Olivia avatar
Written by Olivia
Updated over 2 months ago

If you run into any issues, don’t worry - we’re here to help!

You can reach us anytime through our live chat in the bottom-right corner of the site. In most cases, there’s no need to worry. Transactions usually go through instantly, but during peak times, it can take up to 30 minutes for everything to process. This delay is often due to banks, PayPal, or other payment providers handling the payout on their end.

Entered the wrong payment details? No worries! Our system automatically detects incorrect payment formats will usually block the payout before it is sent. In most cases, the transaction will be automatically canceled, so you can enter the correct details and try again.

In short - give it a moment, and if you're still unsure, just drop us a message. 😊

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